Terms and conditions of use
Any reproduction, copying or diffusion of images is forbidden unless given written consent from Poemana.
Images and photos on the domain name poemana.com are the intellectual property of Poemana, and only chosen distributors are allowed to use them.
The client acknowledges the terms and conditions of use, and a sale is considered to be in consent of those terms and conditions.
Poemana guarantees the origins and authenticity of its cultured pearls. All jewelry and cultured pearls are in conformity with the descriptions on their product pages.
All the cultured pearls sold are guaranteed authentic and of equal or greater quality to its grade written in the product page.
Poemana guarantees never to ship pearls of lesser quality than indicated, and each piece of jewelry and pearl is shipped with a certificate of authenticity bearing the GIA seal (Gemological Institute of America). This seal guarantees that the grade of each pearl is authentic.
All the prices indicated on the product pages are in Euros ( € ) including .
The price indicated in the confirmation before payment is final, and takes into account the price of the product with tax included, and transportation fee if applicable. The amount is transfered on our bank account upon payment.
Poemana allows several secure payment options:
Visa, Mastercard, CB with SSL encryption and 3D secure .
Visa, Mastercard, CB with SSL encryption via the Paypal group.
Secure oney transfert
If by an agreement with Poemana, a payment is divided and paid over the course of multiple payments, you acknowledge that the product(s) remain Poemana's property until the total amount given during the order's confirmation is paid.
The automatic ordering system automatically accepts orders and payment.
The staff then manually confirms and accepts the order, and an email is sent to the client to the adress used during registration.
The sale is finalized once payment is received.
Poemana reserves the right to refuse or cancel any order.
Shipping and returns
For information relative to this subject, please read the page dedicated to shipments and returns.
The client's personnal information relevant to shipment are required for proper delivery.
We guarantee never to communicate, sell, or even mention these information to a third party, and the client has the right to access, modify, and delete any personnal information. Additionally, the client can request that we delete any trace of his account in our database.
Poemana perles de culture
Applicable by law and juridically attributed.
The present contract is overseen by French law. Any contestation will be sent to the Court of Commerce in Nantes, France.